300Mb quota exceeded
January 3, 2011 11 Comments
DiGi Smart Plan LITE is the latest mobile internet plan from DiGi telco Malaysia. For a low price of RM28 a month, you will get 300Mb of data. Internet users in Malaysia are getting more cautious since telcos have started using a term called FUP, or Fair Usage Policy. Basically, this is where the telco will tell you that you have been allocated a certain amount of data usage allowance (maybe 300mb, 3gb or 6gb, some truly unlimited usage) and if you exceed that amount, the telcos will start doing weird and sometimes nasty things to your mobile service and bill.
But for Smart Plan lite, the first thing Digi will happily tell you is that if you exceed the quota, you will not be charged an extra sen, unlike some green M telco in Malaysia. But what happens to the speeds and can the internet still be used? I’ve been to a few DiGi booths and DiGi roadshows, included the latest one in 1 Utama New Wing Oval on the 2nd of January 2011. I asked one of the promoters there about the speed and according to him, the speeds will be throttled to 128 kbps. To make things clear, during the entire conversation, i only asked about the DiGi Smart Plan lite and not other plans, so the DiGi person was not confused.
128 kbps speeds after exceeded the quota maybe true for other plans such as the Broadband Discover Plan which i used previously personally but that’s not true for DiGi Smart Plan lite. DiGi has been lying to their customers because the true speed of DiGi Smart Plan lite after the quota is finished is actually only less than 10 kbps!!
I understand that if i wanted a needed quota, i should have gotten the more expensive Smart Plan, but since i was using Facebook, Twitter and RSS feeds most of the time, 128kpbs would be acceptable for me after 300mb is all used up. Besides, 3Gb would be way too much. It’s only middle of the month and i’ve only used 300mb. I would be just paying blindly for more which i will never use in the end. However at these speeds, it’s better just to turn off internet entirely instead of waiting for pages to load. Final word of warning, depending on your usage, 300Mb is really very tight. You might even need to think twice if you wanna use data intensive functions such as Google Maps.